Privacy Policy.
Frankie Constructions (we’, ‘us’, ‘our’) values your privacy and is committed to protecting your personal information. This policy explains how we collect, use, disclose and protect your information in accordance with the Privacy Act 1988 (Cth).
1. Collecting Personal Information
We collect personal information to provide our services, respond to enquiries, and improve how we operate. This may include your name, phone number, email address, company details, and any information submitted via forms or correspondence.
2. How We Collect Information
We collect information directly when you contact us, use our website, or engage in our services. We may also collect data from publicly available sources or trusted third parties with your consent or where reasonable.
3. Use of Personal Information
Your information may be used to:
- Provide services or respond to your enquiries
- Send project updates, offers, or company communications (if consented)
- Comply with legal obligations
- Improve website functionality and client engagement
4. Disclosure
We may share your information with employees, contractors, or service providers involved in delivering our services, or as required by law. We do not sell or trade personal information. Third parties we engage must comply with our privacy and data protection standards.
5. Data Security
We take reasonable measures to protect your information from loss, misuse, or unauthorised access. Data is stored securely using password protection and encrypted systems, accessible only to authorised personnel.
6. Direct Marketing
We may contact you with marketing material relevant to our services. You can opt out of these communications at any time by contacting us.
7. Website and Cookies
Our website may use cookies and analytics tools to track usage and improve performance. You can disable cookies in your browser settings, though some features may be affected.
8. Access and Correction
You may request access to or correction of the personal information we hold. We will respond within a reasonable timeframe in accordance with the Privacy Act.
9. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.
10. Complaints
If you believe your privacy has been breached, contact us using the details below. We will investigate promptly. If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC).
11. Contact Details
Frankie Constructions
Email: info@frankieconstructions.com.au
Website: www.frankieconstructions.com.au
12. Updates to This Policy
This policy may be updated periodically. Updates will be posted on our website with the revised effective date.
Effective Date: 14/10/2025